Privacy Policy

Effective Date: 01/28/2026

1. Introduction

Dylan Direct LLC (“Dylan Direct,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through our online forms.

2. Information We Collect

Information You Provide Voluntarily

When you submit a contact form on our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Message content

You provide this information voluntarily for the purpose of communicating with us.

Information Collected Automatically

When you visit our website, limited technical information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages viewed and time spent on the site

  • Referring website or source

This information is used solely for website performance, security, and analytics purposes.

3. How We Use Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form

  • Communicate with you regarding your request

  • Monitor and improve website performance and usability

  • Maintain the security and integrity of our website

We do not use your information for advertising or behavioral profiling.

4. Analytics and Website Performance

We may use analytics tools such as Cloudflare Web Analytics or Google Analytics to understand how visitors interact with our website. These tools provide aggregated and statistical information about site usage.

We do not use analytics for advertising, remarketing, or cross-site tracking.

5. Cookies and Similar Technologies

We do not intentionally use cookies for marketing or advertising purposes.

Some essential technologies may be used automatically by our hosting provider, content delivery network, or analytics tools to ensure proper site functionality, security, and performance. These technologies are limited in scope and are not used to track individuals across other websites.

6. Third-Party Services

Our website relies on the following third-party service providers to operate effectively:

  • WP Engine – website hosting

  • ManageWP – site management and maintenance

  • Cloudflare – content delivery network and security services

  • Vimeo Pro – video hosting and playback

These providers may process limited technical information as part of delivering their services. We do not authorize them to use your information for their own marketing purposes.

7. Data Sharing

We do not sell, rent, or trade personal information.

We may share information only:

  • With service providers who support website operations

  • When required to comply with legal obligations

  • To protect the rights, safety, or security of Dylan Direct LLC or others

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Contact form submissions are retained for reasonable business and recordkeeping purposes.

9. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices

You may choose not to submit personal information through our contact form. If you have previously contacted us and wish to request deletion of your information, you may do so by submitting a request through our website’s contact form.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.